BidJam FAQ

• What is BidJam?
• How do you play?
• What is the lowest unique bid?
• What happens if there is no lowest unique bid?
• Why is there a bidding fee?
• How much are credits?
• How old do I have to be to participate?
• I'm not from the UK, can I still participate?
• What payment methods can I use?
• Can I get a refund on my bids?
• When will I receive the product/service that I have won?
• Is there a delivery charge?
• Can I exchange the item I won for cash?
• What happens if the product is faulty?
• What happens if the reserve price is not met?
• Is my personal information confidential?

What is BidJam?

BidJam is a reverse auction website where the lowest unique bid wins. It's a brilliant and exciting new way to win brand new products for a fraction of their guide price!

How do you play?

The idea of a reverse auction is that a player aims to be the lowest bidder on an item, and the bid in pence has to be one which no other player has made i.e. the lowest unique bid.

What is the lowest unique bid?

The lowest unique bid is the lowest bid placed that has not been duplicated by any other player.

What happens if there is no lowest unique bid?

If there is no lowest unique bid, the next lowest unique bid would be the lowest number with the least amount of bids that was placed first. If every bid is duplicated exactly, then the lowest unique bid would be the lowest number that was placed first.

Why is there a bidding fee?

Bidding fees are necessary to cover the cost of the product/service. The cost of the bidding fee will vary from 1 credit to 10 credits.

How much are credits?

Credits are sold in various bundles, starting with 5 credits for £5, the more credits you buy, the more you get free.

How old do I have to be to participate?

Players must be at least 18 years old.

I'm not from the UK, can I still participate?

Yes! BidJam is open to anyone in the world.

What payment methods can I use?

Currently are only accepted method of payment is paypal.

Can I get a refund on my bids?

Unless an auction is cancelled, once bids are placed they are non-refundable.

When will I receive the product/service that I have won?

We aim to deliver the products/services within 30 days. Items shipped outside the UK may take longer.

Is there a delivery charge?

Absolutly not! We cover the costs of any delivery charges, this includes shipping outside the UK.

Can I exchange the item I won for cash?

Yes. BidJam will buy back your items for 75% of the guide price.

What happens if the product is faulty?

Since BidJam is not a direct retailer, it does not hold warranties for the products/services supplied. Should there be any faults, customers are advised to contact the manufacturer direct.

What happens if the reserve price is not met?

If the reserve price is not met the auction will be closed and all bidders will receive a refund of their credits to use on other auctions.

Is my personal information confidential?

BidJam abides by the Data Protection Act and treats all customers personal details as confidential. Information is not shared with third parties.